Operational alerts by text

Messaging program disclosure · covers the Uplink app suite · the canonical copy

This page is the complete disclosure for the Uplink operational alerts SMS program: who it messages, what it sends, exactly how a number opts in, and how to stop. It exists so anyone, including a carrier reviewer, can verify how consent is obtained. There is no marketing or promotional messaging in this program, ever.

01 Who runs it, and who receives messages

The program is run by Noah Abrams Lighting, a live-event lighting and production company, using the Uplink Cockpit show-control and network-monitoring software. Messages go to the production technicians and crew working the show whose numbers have been entered into the software's recipient settings. No number outside that list is ever messaged, and the list is held in the operator's own installation.

02 What the program sends

Every message is generated by the software from live equipment telemetry. It is not a person typing. Message types:

Equipment fault alerts — a network switch unreachable, a DMX universe conflict, a lighting console link loss.
Show-status notifications — the system coming online, a cue stack completing.
Confirmation receipts — acknowledging a command an authorized operator sent by text.

Example: Noah Abrams Lighting ALERT: Follow Me server lost link on VLAN 30. Backup engaged, check rack 4.

The program never sends show files, paperwork, network configuration, credentials, marketing, or promotional content.

03 How a number opts in — the complete workflow

There is one opt-in path, and it is manual and deliberate:

Step 1. A production technician working with Noah Abrams Lighting gives their mobile number to the operator, in person or in writing, specifically so they can receive operational alerts for the show they are working.
Step 2. At that moment they are told, verbally or in writing: that they will receive automated equipment-fault and show-status alerts from Noah Abrams Lighting; that message frequency varies with what the rig is doing; that message and data rates may apply; that they can reply STOP at any time to unsubscribe and HELP for help; and where to read this page and the privacy policy.
Step 3. The operator enters that number into the recipient allow-list in the Uplink Cockpit software. Entering the number is the affirmative consent, and it is never pre-filled, imported, purchased, or copied from another list.
Step 4. The first message the number receives identifies the program and how to leave it: You are now subscribed to operational equipment and show-status alerts from Noah Abrams Lighting. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel.

There is no web form, no keyword campaign, and no purchased list, because the audience is a named working crew rather than the public. Consent is recorded by the number's presence on the allow-list, and removing it revokes consent immediately.

04 How to stop, and how to get help

Reply STOP to any message to unsubscribe; the carrier stops delivery immediately and the operator also removes the number. Reply HELP for help, or email [email protected]. A number can also be removed at any time by asking the operator to delete it from the recipient list. Message and data rates may apply. Message frequency varies.

05 Mobile information is never shared

Mobile phone numbers collected for this program, and consent to receive messages, are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Numbers are passed only to our messaging carrier for the sole purpose of delivering these messages. The full policy is at uplink.show/privacy; the beta terms are at uplink.show/terms.

06 Contact

Noah Abrams Lighting · [email protected] · uplink.show/support. Questions about data or deletion: [email protected].